Information and interesting facts about your holiday

This is included …

In our house the guest is King. We aim to meet every need for you in every way possible. Discover here our many included services for you to benefit from.

Included services


  • Large breakfast buffet with regional products and freshly prepared egg dishes
  • Half board with five course dinner and vegetarian alternatives
  • Italian and South Tyrolean specialties
  • Generous salad buffet
  • Menu for children
  • Vegan or special Menu for allergic consumers on request
  • Welcome drink with Family Reinstadler


  • Indoor pool with counter-current system
  • Whirlpool bath
  • Sauna world with Finnish sauna and Turkish steam bath
  • Refreshing cold-warm adventure shower
  • Infrared cabin
  • Rest area to relax
  • Revitalising massages or Prana treatments on request
  • Bathrobes to lend
  • Sauna towels and swim bag in the room


  • Free car park.
  • Roofed garage parking space on request
  • Free WiFi in the whole hotel
  • In winter free Skibus to the lift facilities and cable car with bus stop in front of the hotel

Useful information for your holiday

Check-in and check-out

On the day of arrival, your room will be ready at 2 p.m. On your day of departure your room is reserved for you up to 10 a.m. You are however more than welcome to leave your car in the car park and use all the hotel facilities except for your room for the rest of the day. Should you arrive after 7 p.m. we would kindly ask you to inform us by telephone.

Friends on Four Paws

Animals are welcome in our hotel. They are not allowed to enter the dining room or wellness area. We charge 15,00 euro per day for animals. Food is not included.


Down payment

For a firm reservation of your room we ask you for a down payment of 300,00 euro per room. We kindly ask for your understanding, if the down payment will not be refunded in case of cancellation. We recommend the conclusion of a trip cancellation insurance.

Bank details

Cassa Raiffeisen Solda:
IBAN IT 45 P 08183 58940 000304000137
Swift-Bic: RZSBIT21427

Cancellation policy

  • Up to 60 days prior to the arrival date, the booking can be cancelled free of charge.
  • In case of cancellation from 60 to 21 days before the arrival date, we charge 300 euro per room.
  • In case of cancellation from 21 to 7 days before arrival, we charge 80 % total amount.
  • In case of cancellation less than 7 days before arrival, we charge 100 % of the total amount.
  • If you depart before the end of your stay, we charge the total amount of your holiday.